Frequently Asked Questions

How long will it take for my order to arrive?
We will take 3 to 5 business days to process and ship your order. Please account for longer processing and delivery times of up to 7 business days during the festive season. Do place your orders early to avoid disappointment!

Where do you deliver?
We currently deliver in Singapore and will be expanding regionally soon! If you would like to place custom international orders, please feel free to reach out to us via email (hellopiquenique@gmail.com) or Instagram (@piquenique.sg).

How should I store my PIQUE NIQUE artisanal soap bars?
Store the soap bars in a cool and dry space. We recommend using self-draining soap dishes to prolong the lifespan of your bar. Removing the soap bars from water is essential to prevent the bar from unintended melting.

Botanicals are organic matter and should be kept away from moisture for hygiene purposes. Decorative botanicals should be removed upon receiving to prevent any additional moisture on the soap.

I am new to wax melts. How should I go about using them?
Check out our blog post about how to enjoy wax melts here!

Do you do custom or corporate orders?
Yes, we would love to be a part of your events and celebrations. Write to us via email (hellopiquenique@gmail.com) or Instagram (@piquenique.sg) about your event today!

Return Policy
Due to the nature of our products, all items sold are final sale, this means that they are non-returnable and non-exchangeable. We seek your understanding and hope you find something you like!